Job Description
Job responsibilities :
We are looking for Hotel General Managers to perform various functions, including providing good leadership, communication, and coordination to their team members in ensuring the smooth operation of their hotels.
- Must have Hotel experience 5 to 10 Years
- Address - Holiday Inn Express & Suites Indianapolis W - Airport Area , 5855 Rockville Rd Indianapolis, IN 46224, USA
Contact Person Manny +1 (512) 521-4213
Here are major responsibilities, tasks, and duties that usually define the job description of a hotel general manager:
- Oversee the operations functions of the hotel, as per the Organizational chart.
- Hold regular briefings and meetings with all heads of departments.
- Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
- Lead all key property issues including capital projects, customer service, and refurbishment.
- Handling complaints, and overseeing the service recovery procedures.
- Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and sales Plan and Capital Budget.
- Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Ensure all decisions are made in the best interest of the hotels and management.
- Deliver hotel budget goals and set other short and long-term strategic goals for the property.
- Developing improvement actions, and carrying out cost savings.
- A strong understanding of P&L statements and the ability to react with impactful strategies
- Closely monitor the hotel’s business reports daily and make decisions accordingly.
- Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.
- Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.
- Prepare a monthly financial report for the owners and stakeholders.
- Draw up plans and budgets (revenues, costs, etc.) for the owners.
- Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
- Act as a final decision maker in hiring a key staff.
- Coordination with HOD’s for the execution of all activities and functions.
- Overseeing and managing all departments and working closely with department heads daily.
- Manage and develop the Hotel Executive team to ensure career progression and development.
- Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
- Provide effective leadership to hotel team members.
- Lead in all aspects of business planning.
- Respond to audits to ensure continual improvement is achieved.
- Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
- Assisting in residential sales as and when required and developing strong sales prospects.
- Responsible for safeguarding the quality of operations both (internal & external audits).
- Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.
Job Qualification :
EDUCATION:
A university degree in hotel management or a related field with Experience in opening, managing, or re-positioning a hotel with a clear track record. Excellent computer system skills.
EXPERIENCE:
At least 15 to 20 years of experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager.
Job Tags
Full time, Temporary work, Remote work