Job Description

Req ID: 7113 

Department: Supply Chain 

Status:  Reg F-T Non-Exempt, Nonexempt  

Location: Lodi, California (US-CA)

Workplace Location:

Job Summary:

Under daily input from Management to handle shipment activities including but not limited to; coordination with brokers, cross-dockers, over-the-road, intermodal, boxcar and overseas carriers, providing high level customer service, and support to Distribution and Supply Chain Management.

Essential Functions:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Notify and schedule appointments with carriers to pick up orders to insure timely delivery
• Analyze shipments to maximize shipping efficiency
• Maintain communication with broker carriers for equipment availability
• Provide high level customer service with distributors and various departments internally and externally (Supply Chain, Customer Service, Distribution and Production) in order to add high value to TFE customers.
• Update and maintain domestic and Export broker carrier contact information
• Relieve/backup Traffic Customer Service personnel (check-in/out) as necessary

• Responsible for understanding the Food Safety and Quality Management System and related activities.

• Handle requests and inquiries from sales staff and distributors
• Work with TFE 3rd party partners to procure freight for transfers among customers
• Participate (if needed) in annual Physical inventory as directed by the Distribution Manager
• Generate miscellaneous reports as required
• Assist with other Traffic Department activities such as: Safety committee meetings, town halls, and operation meetings.

Qualifications:

• Education: High School Diploma required, AA or Logistician preferred
• Experience: Minimum of 3 years’ experience in Traffic Customer Service with above average job performances or previous logistics and transportation experience and inventory control.
• Ability to accurately enter data
• Previous experience with SAP systems or equivalent with experience in Sales and Distribution, Outlook, Microsoft Teams and Intermediate computer skills (Microsoft Office)
• Excellent written and verbal communication skills with ability to follow detailed instructions
• Excellent and accurate organizational and follow-up skills
• Ability to multitask in handling multiple tasks at one time
• Ability to interact effectively with team members and channel communication and activities between truck drivers and warehouse operations
• Bilingual preferred

Working Conditions:

• Office environment
• Usually work a standard work week
• Extensive computer work
• May be required to work at any of TFE's location or from Home
• Frequent deadline pressures
• Numerous projects in progress at any given time
• May be required to work some overtime hours
• Comply with company safety regulations 

Salary Range: $29.00 - $36.25

The starting pay will be based on several factors, including but not limited to experience, training, education, and geographic location. TFE offers a comprehensive benefits package that includes medical, dental, vision, life insurance coverage, disability benefits, PTO, wellness programs and fertility and family building benefits. We also provide a 401(k) plan where TFE may make a discretionary profit-sharing contribution.

Trinchero Family Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Trinchero Family Estates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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