Job Description

Position : Sales Development Representative

Work Hours (Client) : Monday to Friday (San Diego, California Timezone, 40 hours a week)

Pay Range : $1,400–$1,600/month (with potential commission structure) (varies based on skill set and experience level)

Location of Search : Latin America

Work Location : Remote

Role Overview:

Our client is seeking a Sales Development Representative (SDR) to manage inbound lead flow and drive conversions through a primarily chat-based sales process.

This role is focused on engaging, qualifying, and converting leads, primarily through Instagram, while also handling follow-ups, re-engagement campaigns, and booking consultations. The ideal candidate is highly responsive, strong in written communication, and comfortable operating in a fast-paced, high-volume environment.

The primary function of this role is to engage inbound leads, qualify prospects, and book consultations through a combination of chat-based outreach and phone interactions.

Duties and Responsibilities:

• Manage inbound Instagram messages and engage leads through “sell-by-chat” conversations
• Qualify prospects based on readiness, fit, and service needs
• Book consultations accurately within the scheduling system
• Conduct discovery calls and guide prospects through next steps
• Execute consistent follow-ups with new leads who go cold
• Re-engage past or inactive clients to generate new opportunities
• Maintain fast response times to maximize conversion rates
• Track and update lead activity within the CRM
• Follow messaging frameworks while adapting tone naturally to conversations

Minimum Qualifications:

Language requirement: Strong English proficiency, both verbal and written

• 3+ Years previous experience in a phone-based or sales development role
• Clear enunciation and professional phone communication skills
• Proven ability to complete tasks on time and meet deadlines
• Self-motivated and intrinsically driven
• Comfortable with structured outreach and performance expectations
• Positive references and a track record of reliability and follow-through
• Strong organizational skills and attention to detail

Preferred Qualifications:

• Experience selling within healthcare, wellness, or fitness-related industries
• Familiarity with Instagram DM sales workflows
• Experience with scheduling tools or EMR systems (e.g., JNAP or similar)
• Ability to navigate conversations around injury, rehab, or performance training
• Background in high-ticket or consultative sales environments

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